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Your feedback

Your feedback

We appreciate that you chose to place your work with TWM.

Our service and your satisfaction are extremely important to us and we would like to invite you to participate in a short survey to tell us how we did and how we might improve.

Client feedback form

Feedback refers to which TWM office?
1. How did you come to know about TWM?
2. What was the availability like of your main TWM solicitor?
3. How well did the solicitor handling your work understand the key issues?
4. How well did your solicitor respond to your queries?
5. How well did your solicitor explain how much the work would cost?
6. How would you rate your overall experience of using TWM?
7. Having used TWM, would you recommend us to a friend or colleague? If yes, please explain what stood out for you.
8. Are there any aspects of our service that you feel we could improve?
9. If you have made a comment about our solicitors and the service you received, are you happy for it to appear as a testimonial?
Please type below your name, email and address so we can match your comments to the work and solicitor who advised you (optional).

The information that you have provided will not be used for marketing (unless and limited to use of comments if granted at Q9).

Thank you for taking the time to help us evaluate and improve our service. We look forward to your valuable feedback.

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