Jacky Butt

I recently went through some very tough personal circumstances and relied on TWM's finest to support me on several fronts. The personal support I received from their family law team in navigating my divorce was invaluable. Jacky and her team guided me through the process with clarity, kept me updated at every stage, and prepared me for what to expect. During such a difficult time, I was treated with humility, support, and genuine understanding. I truly felt like I had a team behind me carrying me through.

The TWM conveyancing team, specifically Priya and Deen, were phenomenal. I needed an exceptionally swift service to complete the transfer of ownership of my property into my sole name. The deadlines were incredibly tight, but the service I received from Priya exceeded every expectation. She dealt with me with humility, honesty, and speed, always keeping me informed and managing expectations, yet she still managed to surpass them all.

Without the incredible support from TWM, my personal situation would have been unimaginably harder. Because of the outstanding service I received from Jacky and Priya, I will remain a lifelong TWM customer.

Our matter was managed in a timely, thorough and user friendly manner from beginning to end.

The responses from my lawyer included detailed advice which allowed me to complete my Divorce Application and Financial Order myself. This enabled me to save quite a substantial amount of money relating to legal costs. Ancillary advice was also provided relating to the Pension Sharing Order. This permitted me to finalise some quite complex issues with my actuary and my husband's divorce lawyer, and again consequently helped me save significant legal & professional costs.

Correspondence conveyed a very comprehensive knowledge of divorce law, including procedure, timeline and the key issues for focus in a no fault divorce scenario.

Jacky was very good at communicating with me, updating me immediately, and was approachable. I appreciated her advice but also her patience in listening to me and what I wanted. I did feel she had my back and we had a good professional client/adviser relationship. This was important as the divorce proceedings lasted two and a half years.