Testimonials

Very tricky work, very pleased with the way Claire stuck at it.

I felt very well looked after!

TWM were originally recommended to me by a surveyor friend in relation to my wish to extend the lease of a residential property. I am convinced that the specialised knowledge and experience of the legal team at TWM was invaluable in ensuring that the transaction was concluded efficiently and quickly. I subsequently engaged the firm again to assist multiple leaseholders purchasing the freehold of a small block of residential flats. The solicitor I dealt with was well experienced in the process and dealt with everything in a most efficient manner, explaining the stages involved and likely time scales.

First class service as always. I am very happy with all aspects.

I offer you my upmost compliments for the hard work you [Victoria Butt and Claire Campbell] dedicated to the case regarding my lease. Your professionalism was second to none and I have yet to work with solicitors as punctual and sharp as the two of you. I will make sure to recommend you if a friend or a member of my family is seeking out highly competent and capable solicitors such as yourself.

"We were very grateful for the support and guidance we received from Sophie with the setting up of the lease on our commercial property. She guided us through every hurdle and communicated promptly throughout the whole process."

"Tanuja Sellahewa (Partner) assisted by Shakiba Bazli (a trainee solicitor) were prompt and thorough in handling the sale of our office premises. Their approach was courteous and as expected of a professional law firm. I was entirely satisfied with their service and will have no hesitation in recommending them."

One of the best firms I have worked with. To have direct contact with a partner who takes responsibility for delivery and is so contactable is your USP. Response times are excellent.?

Working together collaboratively, with an expertise in each department. Advice and guidance was always top level, we never felt we were dealing with yes people, they were prepared to strongly disagree when appropriate. Response times were always excellent, and the quality of correspondence accurate.

The team is extremely approachable and very willing to have conversations on situations at an early stage without obligation or expectation. Their fees are competitive and they are our “go-to” firm when referring our clients to a legal practice. They have a wealth of experience in putting transactions together.

The team at TWM are excellent. Everyone I have dealt with, across multiple teams, is engaged and helpful. They have excellent knowledge and are always keen to minimise cost and deliver value for money.

TWM, and in particular Jamie Berry, provided an outstanding service during the negotiation and completion of my purchase of a competitor's business. In addition to providing sound legal advice, Jamie was very helpful in thinking through various elements of negotiation, pre-completion Due Diligence, and post completion strategy. I thoroughly recommend the service to any commercial organisation looking for professional and pragmatic advice and support.

Jamie Berry is always available, has an eye for detail and is able to think on his feet, takes time to listen to deal concerns and invariably has a positive approach or solution to issues raised so all important deal momentum can be preserved.

Jamie Berry is first class. Always answered emails promptly. He has a great back up team too.

I cannot speak highly enough of the support, professionalism and efficiency of Jamie Berry, who is an absolute gem. Kind, compassionate, with a pin-sharp attention to detail, he essentially counselled me through a very difficult time, never once questioned my honesty and in the end made justice prevail. I cannot thank him enough.

Jamie Berry did an outstanding job for us. And where he excels above most professionals is that HE RESPONDS TO EMAILS FASTER THAN ANY ONE ELSE I HAVE WORKED WITH IN DECADES. I also had some contact with Charlotte Alexander at the end and she too was most helpful and great to work with. Very helpful and speedy responses to emails. You have a great team there who did a wonderful job for the shareholders.

Jazzmyn helped to make a complex process (in my view anyway!) manageable and I found her to be very supportive.

I have engaged TWM on a number of business sales, and have enjoyed their collaborative, pragmatic and commercial approach to transactions – they are smart and responsive and I have always felt them to be an excellent extension of our own team rather than hired assistance. TWM took time to understand our position, potential exposure, thinking and our end game and translated that into pragmatic and commercial advice.

I highly recommend David Hitchcock. They both did excellent work for me, I definitely recommend them, 5 stars for sure.

Really experienced litigation specialists, very commercial and user-friendly.

Very experienced and careful litigators that are focused on client requirements.

Simon is very knowledgeable on large litigation cases.

Simon is a strong lawyer with a regional focus.

Simon Brew has been a huge support during an ongoing litigation case. His advice is always measured, and he takes the client's view into account. He's great to work with.

All flowed well and no problems.

David is phenomenal and easy to work with. He prepares his cases very thoroughly and is pleasant and straightforward. He is very impressive.

He is good, efficient and creates good bundles. He can deal with technical, legal and tactical issues and is a great person to be instructed by.

David impresses with his breadth of knowledge and confidence. He's pragmatic too.

TWM have very experienced partners and have done an excellent job throughout all my dealings with them.?

David Hitchcock is calm when under pressure and develops excellent relationships with his clients. Charlotte Dennington-Day has a real eye for detail.

The partners are all approachable, consistent and available. They have a wide range of expertise, understand how much depth you want and are able to stick to the point!

The team have a real understanding and feel for their clients' commercial needs.

Over the last 18 months David Hitchcock, Head of Dispute Resolution, at TWM Solicitors in Guildford, has led my case to recover a debt that was due to me from 2014. David has been absolutely superb in the way he communicated with me; he was approachable, respectful, and a pleasure to deal with. I felt safe and protected throughout the communications with the other party. David made sure I understood each of the issues that needed to be dealt with. After a long and stressful period for me, he was able to achieve a resolution. He proved more than a match for quite a formidable character. I am so grateful for his outstanding legal expertise and guidance. I cannot recommend David and his team highly enough.

I cannot praise Simon Burdett-Dixon of TWM Solicitors enough. He has worked hard over the last 7 years to bring a favourable conclusion to a long going matter. I would without any hesitation recommend Simon and TWM to anyone looking for a specialist in boundary disputes.

Thank you Simon Burdett-Dixon at TWM for your extremely professional and friendly approach in resolving a boundary dispute. I would thoroughly recommend TWM and Simon Burdett-Dixon.

David Hitchcock is very experienced and commercially astute.

A first class team who are approachable, friendly and proactive. As part of a multi-service law firm they can call upon a wide range of legal expertise to advise on all sorts of litigation from individual/personal disputes all the way up to large commercial/business disputes. Give clear, practical and objective advice on how to achieve your end goals whilst also keeping costs down.

TWM Solicitors are a thoroughly professional team with excellent case management, and have the ability to resolve tricky and complicated matters. They are prompt, explain matters to mutual clients clearly and thoroughly, and have clear expertise in the property industry and related matters.

Simon Burdett-Dixon is excellent. He's extremely knowledgeable, has a very analytical mind and an easy way of explaining complex legal issues in easy-to-understand terms. Also has a keen eye for balancing outcome vs costs.

Simon Burdett-Dixon has excellent mediation skills, knowledge, and case management. His attention to detail, professionalism, and ability to deal with difficult cases has been invaluable.

Simon Burdett-Dixon is excellent on real property matters. He is diligent and thorough as well as being thoroughly pleasant to work with.

Simon Burdett-Dixon has consistently applied himself quickly to any matter referred to him for either advice or action. The advice is provided in layman's terms with usually an emphasis on aiming to reach a negotiated settlement rather than incurring expensive and time-consuming litigation.

Simon Burdett-Dixon is able to find solutions which other rival solicitors seem unable to think of. If something needs to be researched he is able to do it very well. He has always served us well.

Andrew made himself available just before the Christmas holidays which was very helpful given the time sensitive nature of my requirement.

Great service by Anthony and his team. Quick to respond and advise which is exactly what I was looking for. Thank you.?

Anthony Wilcox has been working with our organisation for many years. He has become an extension of my department and will always provide both the legal and commercial solutions to the issues we face. I find his approach collaborative and his advice and support workable rather than ridged and impractical.

Knowledgeable and strong-minded team that is highly knowledgeable in this area.

The team is very professional, achieves deadlines and always provides precise and clear advice. They focus on the client and take time to understand the unique circumstances behind events. They are very committed to the cause.

TWM was highly recommended to me to assist in an employment dispute. They provided clinical objective legal advice, with the decisions ultimately coming down to me.

The practice gave a very fast response to my initial enquiry and an efficient and personable service that was responsive to the needs of our company.

Pragmatic and constructive team that does exceptional preparation and blends their undoubted legal expertise with a realistic approach to their clients' problems.

Have dealt with the firm for a long time and will continue to do so?

Andrew was outstanding, I felt fully supported & he understood my situation. I was confident in his professional ability& personal empathy.

We were always offered clear explanations of decisions or why suggestions were being made. Communication from the team was excellent. The work was completed in a timely manner. Our contact with Anthony Wilcox and his team was positive and his calm and professional manner allowed us to understand the legal implications of some of our plans.

Anthony Wilcox has been working with our organisation for many years. He has become an extension of my department and will always provide both the legal and commercial solutions to the issues we face. I find his approach collaborative and his advice and support workable rather than ridged and impractical.

This practice takes the time to listen and go through every detail of your claim in a methodical way. I found this reassuring, because it can be very nerve racking and daunting having to go through a solicitors to make a claim; I was put at ease straight away.

Detailed and thorough review both before and during call. I often feel with competitors that not much time has been spent in preparation even though supply documentation in advance. Extremely fast to respond to queries and multiple versions of the same document.

I find the team at the practice very friendly. They are very good and arranging convenient times for meetings and are quite good at explaining what their work entails, their terms and conditions as well as their billing method.

Prompt and quick interaction to complex queries including follow up from team members when others not available. Grasped issues involved quickly and were able to add extra insight on areas I had not considered.

I appreciated their listening skills and considerate way in how they dealt with what had been an extremely difficult time for me.

Knowledgeable and strong-minded team that is highly knowledgeable in this area.

The team is very professional, achieves deadlines and always provides precise and clear advice. They focus on the client and take time to understand the unique circumstances behind events. They are very committed to the cause.

TWM was highly recommended to me to assist in an employment dispute. They provided clinical objective legal advice, with the decisions ultimately coming down to me.

The practice gave a very fast response to my initial enquiry and an efficient and personable service that was responsive to the needs of our company.

They were excellent in every aspect of my dealings with them.

They had a good handle on the practical implications for our business and risks we needed to consider.

The work and advice from Anthony was top notch and very professional. With Anthony [Wilcox]'s guidance, I believe the outcome was far better than I would have achieved otherwise?

He is always willing to make time to discuss whatever issues I have to deal with, providing me with confidence to handle the matter properly. This case was very difficult to handle as the employee made it personal. Anthony [Wilcox] provided practical help to allow me to deal with each issue as it arose (closing the doors). At the point at which we received the ET [Employment Tribunal] form, we felt confident that this matter would be concluded successfully. In this case it was withdrawn altogether.?

Incredibly knowledgeable about the topic. Super quick service throughout. Costs were exactly what was set out at the start.

Everything was very clear, in terms of my situation, options and the speed in which it could be resolved. And those timelines were adhered to. So a great service all in all.

Professional, experienced, with local offices.

Clear guidance, fully understanding issues and the ability to provide not just the legal advice but offer the practical / commercial solutions allowing us to make clear decisions with all the information available.

TWM have handled complex and sophisticated matters for our business in a very capable manner.

Caroline [Keeley] has been an excellent legal adviser to me over the years. She is a delight to work with, tailoring her approach to always achieve my brief and desired outcome. Her style is highly professional, warm, collaborative, responsive and assertive. She has deep legal knowledge of family law which combined with her style and high integrity, brings great outcomes whilst making the process as positive as possible for all. I cannot recommend Caroline enough.

Jacky Butt was clear and concise throughout including her PA!?

Jacky went over my prenup agreement in depth and made sure I understood every detail.?

Jacky or her team were always very prompt with answers and information. Always felt Jacky had an excellent understanding of my problems.?

Jacky Butt is technically hugely capable and a delight to deal with. Clients feel very safe in her hands.

Emails were responded to in an efficient and professional manner, and phone calls were arranged promptly to discuss more complex matters.

...overall - the ability to save costs due to receipt of salient advice (in particular, to remain in the marital home during divorce negotiations) contributed to a cost effective divorce.

I called in out of desperation to get legal advice about my family issues. Ms Lora Clark who was recommended to me by her colleague from another firm was very compassionate and empathetic towards my issues and advised me accordingly. She took my interest at heart and I do appreciate all her advise. I'd recommend Ms Lora Clark and TWM Solicitors to anyone who needs excellent legal advice.

A rock solid reputation and a hugely respected firm and department. The family department's strengths are the experience and approach of their practitioners. The team is sensible and pleasant to deal with. The team recommend out of court processes when appropriate and provide an excellent service.

The family team is comprised of exceptional lawyers and support staff and is always engaging with their clients to seek a resolution. Not only are the lawyers well versed in family law and litigation, they are able to effectively handle complex divorce cases and actively listen to their client's reservations and concerns. TWM are clear leaders in their collaborative and transparent approach.

Having escaped a marriage of domestic abuse and coercive control, I was in a very dark place and very fragile. TWM guided me through the whole process, from child arrangement, financial agreements and the divorce itself. At all stages, they guided me, advised me and supported me. Having come out the other side of this very difficult time, I am very grateful for their support and advice and guiding me through all the various legal issues I faced. So many of my friends and family have commented on how lucky I was to have such a good solicitor who was very balanced and objective and made sure I did the right thing for my children and for me.

Demelza's availability was excellent and flexible. We were able to take advantage of video and phone meetings.

I knew I needed to engage with a law firm that has the ability to navigate through difficult divorce proceedings and is exceptional in their service delivery and communication. Both Rebecca Cozens and Sarah Archibald have been superb in this regard. Rebecca is an exceptional lawyer who is continuously supportive and has excelled as my divorce lawyer. Not only is Rebecca compassionate, she is an excellent advocate with an extensive range of family law experience which has proved invaluable in my case.

Sarah provided the advice I needed at the time, and I was grateful to have her assistance.

Would like to thank Sarah [Archibald] for her professionalism and the way she dealt with my case (although she said it was her job) it was very much appreciated.?

I already have recommended both Sarah and TWM to several people.

Sarah Archibald was representing me and I always felt that she provided unbiased and impartial honest views on my situation that eventually led to a relatively frictionless conclusion that satisfied all parties.

I would like to take this opportunity to say, I would highly recommend Sarah Archibald who is a managing associate solicitor & mediator - family law department of TWM solicitors. Sarah in my opinion, is an (expert) in Family law and guided me from start to finish throughout my divorce meeting every deadline well within any time constraints.

Sarah is very friendly, and easy to talk to, whilst being sensitive / caring with regard to divorce being an emotional challenge for some of us. The level of service from Sarah remained at100% throughout, even working on documents to meet deadlines beyond 10 o'clock at night, her dedication / efficiency / professionalism is second to none....!!!!!!

By virtue of luck, I found the best solicitor, who fought my case robustly and achieved an amazing out come for me.

Very clear communication and timeliness. Demelza was also very professional and patient - which helped to reduce any anxieties and stress the arose on my part.

Jacky was very good at communicating with me, updating me immediately, and was approachable. I appreciated her advice but also her patience in listening to me and what I wanted. I did feel she had my back and we had a good professional client/adviser relationship. This was important as the divorce proceedings lasted two and a half years.

Correspondence conveyed a very comprehensive knowledge of divorce law, including procedure, timeline and the key issues for focus in a no fault divorce scenario.

The responses from my lawyer included detailed advice which allowed me to complete my Divorce Application and Financial Order myself. This enabled me to save quite a substantial amount of money relating to legal costs. Ancillary advice was also provided relating to the Pension Sharing Order. This permitted me to finalise some quite complex issues with my actuary and my husband's divorce lawyer, and again consequently helped me save significant legal & professional costs.

Demelza was very quick to understand the situation. I greatly appreciated her identifying areas of concern and also options.

I'd like to thank you for guiding me through the divorce process generally; on so many occasions, you helped calm me in times when the stresses of the process were beginning to take a grip of me. I am very grateful for your help through this difficult period of my life.

Our matter was managed in a timely, thorough and user friendly manner from beginning to end.

Professionalism, advice, empathy, response times.

I was represented in court today by Justin Osei I was very impressed by the way he fought my case and he made the whole process very straightforward a brilliant service would highly recommend.

Rebecca is an exceptional lawyer who is continuously supportive and has excelled as my divorce lawyer. Not only is Rebecca compassionate, she is an excellent advocate with an extensive range of family law experience which has proved invaluable in my case.

Rebecca Cozens was an absolute delight to have as a lawyer. She listened and offered solutions, detailed information and meticulous follow-up to the meeting. I was impressed with her knowledge and her calm presence.

I recently went through some very tough personal circumstances and relied on TWM's finest to support me on several fronts. The personal support I received from their family law team in navigating my divorce was invaluable. Jacky and her team guided me through the process with clarity, kept me updated at every stage, and prepared me for what to expect. During such a difficult time, I was treated with humility, support, and genuine understanding. I truly felt like I had a team behind me carrying me through.

The TWM conveyancing team, specifically Priya and Deen, were phenomenal. I needed an exceptionally swift service to complete the transfer of ownership of my property into my sole name. The deadlines were incredibly tight, but the service I received from Priya exceeded every expectation. She dealt with me with humility, honesty, and speed, always keeping me informed and managing expectations, yet she still managed to surpass them all.

Without the incredible support from TWM, my personal situation would have been unimaginably harder. Because of the outstanding service I received from Jacky and Priya, I will remain a lifelong TWM customer.

A very thorough and caring service and assisted in trying to keep costs down for me. I was touched by the understanding and care from Demelza and the team. They were also accurate in what I oculd expect the final settlement to be and also a good forecast of what the total cost would be were I to use TWM.

Demelza wrote my pre-nuptial agreement which, many years down the line proved to be watertight... helping me through the complex process of enforcing a divorce Order against someone with very complicated business interests was very tricky: Demelza is not only phenomenally bright, she knows her stuff, and has access to smart colleagues and excellent barristers.

I worked with Caroline Keeley, she explained in layman's terms what was going to happen, and when it came to robust challenging, she was exceptional.'

Demelza couldn't have been more helpful in facilitating a positive solution for all. She was firm with both myself and other side and I really appreciate her professional approach.

I have been more than happy with TWM acting on my behalf regarding a cohabitation dispute. I have always felt listened to with concerns I may have and given advice when needed. They act on my instructions promptly and efficiently.

Rebecca Cozens is excellent. She is thorough, pragmatic and gives realistic advice to clients.

Rebecca Cozens is an outstanding lawyer who is always willing to go the extra mile for her clients. She has excellent judgement, a stellar knowledge of the law and really knows how to move cases forward. Highly recommended.

The way Sarah Archibald communicates is brilliant. She is so good at explaining complicated matters within divorce and does so with compassion whilst truly understanding the clients needs. She is clearly very knowledgeable and diligent in her approach.

TWM is always available to deal with any concerns or advice, which is dealt with promptly and efficiently with care and attention.

TWM Solicitors has an excellent team of solicitors who are readily able to handle complex work. The client care is excellent and cases are well prepared.

I really can't thank you enough for everything you have done for me over the past 5 and a bit years, without your expert support, advice and care, I would not be such a great place, both financially and mental health wise, for which I will always be extremely grateful.

“… having someone as reliable, knowledgeable, and supportive as Jake made a huge difference. His professionalism and willingness to help were greatly appreciated.”

“Jake is an excellent solicitor, and I would have no hesitation in using his services again or recommending him to others."

The team orbits around Demelza Patricio who very capably marshals everybody. She is excellent, offers a good value service, has fantastic client handling skills and is an astute tactician. The team are organised and sensible litigators who have very good client handling skills.

I would cite Demelza Patricio as a stand out member of the team. She made me feel comfortable from the very first meeting and helped guide me through the process we would ultimately take and also guided me with sound advice on how to deal with elements of the divorce process that she was well versed in. She made me feel very much at ease and helped navigate, in clear and non legal type terms, the divorce process and ensured my rights were clearly understood from the get-go.

Jacky was very patient both with myself and the other party. I appreciated the humour we shared in our email exchanges, it does help when divorce is feeling relentless.

TWM have recently helped me with joint ownership, after a split. They've kept the process as smooth as possible, as well as resolving it efficiently. A massive weight has lifted for me, knowing that Jacky and her team have been so thorough. I feel like they have provided me with a favourable outcome, despite the circumstances that I initially found myself in.

By far one of the best solicitors I used for refinance or any property related matter. I was mainly dealing with Cara who was absolutely top of everything and its the first time I don't need to chase solicitors for updates as they were communicating all along the process! impressed by their top service! Thank you Cara Gilligan, Hannah Shahid and the rest of the team!!

We appointed TWM for a recent remortgage. They were the most competitive firm on fees by a distance. And the service they delivered was excellent. We were very impressed by their work. Gemma Driscoll & Julian Sampson were very responsive and always kept us informed of timescales. They made it all very easy for us. Would highly recommend their services.

TWM have now done multiple remortgages for me and I'm always impressed, however the most recent experience has amazed me as they managed to complete my remortgage in just under 3 weeks (of which 5 days was waiting for the drawdown of funds from the lender) I received the mortgage report from Mia less than a week after submitting all of the documents and all additional information required was followed up really quickly to keep things moving forward.

The team is brilliantly efficient and I will be recommending them to anyone needing conveyancing work.

I recently remortgaged my portfolio several properties . The service I received was impeccable from start to finish. I first dealt with Grace who took all the properties Information with great care and attention. The solicitor Will. was really easy to deal with and dealt with everything very effectively and efficiently, he gave me a fantastic service. Completions we're dealt with by Hannah who was very efficient. Overall I would give the service 10/10. I would fully recommend using the Guildford branch.

I had the pleasure of working with Yasmina Hasan, Hannah Shahid, and Will Macauley at TWM Solicitors, and I couldn't be more impressed. They were incredibly responsive and always quick to address any questions I had. Their professionalism and willingness to help made the entire process seamless. On top of that, each interaction was polite and respectful, which made working with them an absolute pleasure. I highly recommend this team for anyone seeking efficient and attentive legal support.

The team at TWM were absolutely fantastic and I can't recommend them highly enough. Julian, Grace, Mia and Yasmina all delivered outstanding customer service. These guys are a breath of fresh air, I have used numerous solicitors in the past and have always been underwhelmed. These guys are totally different, they are quick, efficient, answer the phone, they get back to you when they say they will. All round brilliant experience - thank you TWM. I will be using you guys from now on for any legal needs!

TWM were great to work with from being referred to them to completion. I had Dana Grynwald as my solicitor. She kept me informed of progress daily and made me aware of any additional documentation needed. The whole experience was very good.

"Julian and his team were impeccable. Emails answered rapidly (no 48 hour SLAs), direct phone numbers provided to solicitors (not only trainees), lots of experience within the management team who make themselves accessible when needed."

"If you are transferring your property into a LTD company, please let me save you the 3 days we spent calling solicitors up and down the UK.

"Julian and his team have developed a fast track protocol and offered us a solution no-one else in the market offered. It was faster and smarter than anything else we were offered."

“They were really helpful and patient and special thanks to Alisha she was easy to talk to and was always available to make things clear and her colleague Julian that stepped in while Alisha was away, he was reassuring and I felt like they were on my side.

“I would definitely recommend and return on the next one :)”

“We were on an extremely tight deadline to get a re-mortgage over the line and Alisha worked tirelessly to ensure this happened.

“Can't thank her enough and would highly recommend.”

Fantastic service from Chloe and the Kensington team! Chloe was on hand through the whole process of our remortgage, we never had to ask questions as she was in contact so regularly keeping us posted! Can't recommend Chloe and her team enough!

"We have just had a delightfully easy experience with TWM Solicitors - particularly Ellie in the Lending Department. The information required was clear and they progressed our case extraordinarily quickly and efficiently. I thoroughly recommend their service and Ellie was very courteous and prompt in her communication. We are very grateful for their efforts."

Exceptional service from the very beginning and one of the best Practices I have ever dealt with. Initially spoke with Grace, who was fantastic, very informative and dealt with my onboarding promptly. At no point did I have to chase them for updates. At the final stages I spoke with Cara, again extremely helpful, very proactive and a credit to the company! Excellent service all around, highly recommend TWM Solicitors, Guilford! Thank you again!

Julian Sampson is a star Solicitor. He understands complex structures (which we at Novyy have quite often) and always lives up to the challenge. His team is very proactive in responding to emails and delivering on time. Novyy and NTL Group will continue working with them and we have no reason to look for alternatives.

Julian Sampson was helpful and understanding and helped us get a bridging loan very quickly.

Julian Sampson and his team took the time to understand the overall transaction, which was an unusual one, consisting of two separate transactions and underlying elements, all of which needed to come together at the same time. Julian, along with his team, were able to do what my previous solicitor claimed could not be done, which is testament to his expert knowledge and understanding of property law and the larger picture. They diligently managed the transactions and separate lenders through to completion. I have no hesitation recommending Julian, Dana and the rest of the team.

The team at TWM have been absolutely fantastic during our recent self build remortgage. Julian Sampson was absolutely brilliant. Professional, knowledgeable, very prompt at replying to emails, I couldn't have asked for a better service. And at a very reasonable price as well! I have come across so many awful solicitors over the years, but TWM was amazing. I will certainly be using them in the future for any legal matters.

My experience with TWM solicitors has been really positive on both occasions I have used them in 2018 & again now in 2022. Julian and his team in the lending department worked so hard to get my complicated purchases and remortgages over the line against very tight deadlines, successfully finding a workaround in order to complete. 

I'm not saying Julian can work miracles but he definitely made things happen to get around what looked like deal breakers for my property transactions. Also Gemma Driscoll should be recognised for her excellent, thorough & diligent work on my prospective purchase - she was the only person in the long line of vendor, agent, mortgage company & local council licensing dept between me & a potentially ruinous purchase going though. 

I would definitely recommend them and fully intend to use them in future, should the occasion arise.

Julian Sampson and his team took the time to understand the overall transaction, which was an unusual one, consisting of two separate transactions and underlying elements, all of which needed to come together at the same time. 

Julian, along with his team, were able to do what my previous solicitor claimed could not be done, which is testament to his expert knowledge and understanding of property law and the larger picture. They diligently managed the transactions and separate lenders through to completion. I have no hesitation recommending Julian, Dana and the rest of the team.

... happy to confirm that throughout all our dealings with you since 2018 we have been most satisfied with all that you have done for us, everything being carried out in a most professional, caring, informative and understanding manner. We would certainly recommend you personally and TWM to others in the future.

Everything was fully explained and timescales detailed. Could not have been better.

Charlotte was very knowledgeable and helpful.

TWM dealt with a low value property sale and a reasonably complex framework for a small inheritance Trust with the same patience, diligence and commitment that might reasonably have been expected for matters involving much greater value.

Wholly professional and, demonstrably, competent.

David [Lunn] was not only competent, professional but very welcoming and exceeded our expectations! Honestly, thanks to him we are now in a good place and are confident all our business has been dealt with. Thank you kindly David for accommodating a visit with my 87yr old Mother, you were very patient and kind.?

David Lunn is efficient, speedy, offers excellent advice and guidance based on what he feels is in the client's best interest.

Our recent experience here has far exceeded our expectations. They provide the most highly professional and competent service. They have been proactive, providing regular updates, exhibiting patience and kindness. We could not recommend them more highly. Mr David Lunn is an asset to this outstanding firm.

Although I don't often leave any reviews and do not answer surveys, I felt it appropriate on this occasion. My Wife's family have used TWM Solicitors, Epsom Branch, for over 25 years. 

On the second death of my Wife's parents last year, we started working with Solicitor David Lunn. David is highly professional and approachable. He is sensitive and reassuring, which is helpful at a time of grieving. 

David provided clear explanations as to the steps involved and the associated costs. David is always accessible and returned calls and emails promptly. David is backed up and supported by another highly professional and approachable team member, Claire Rossi. 

Overall my Wife and I are extremely happy with the service we received. We have, as a result of the excellent work done on my Wife's parents wills and Probate, also had David write our own wills. So we have no hesitation in recommending TWM.

I am writing this review on behalf of my 90 year old mum who decided leading up to Christmas that she needed to update her Will and wanted it done before Christmas. I made contact with TWM on my mums behalf and they were able to make an appointment the next day with David Lunn. The reception were polite and helpful and David was professional and extremely helpful advising me that the only way this could be done was to leave out the postal system. 

David Lunn was super efficient and with me running around as postman the whole process was completed in 3 days. Amazing customer service and a happy Mum too. Thank you so much David for everything you did. I would not hesitate to recommend this firm and plan on using them myself.

Duncan and the private client team at TWM have been a great support to my extended family over the years and will always advise on the best way forward in more complex situations.

Allison [Crossman] and her team were marvellous - sympathetic, competent, and always very clear, clarifying, and patient. An excellent experience.?

Duncan explained all the different options that we needed to understand for our LPAs, so that we felt confident when making choices.

Duncan responds in a timely fashion to communications and arranges Zoom meetings to help clarify any issues.

Very professional, good clear advice and understanding of what was required.

Speedy, effective and efficient, just what you need from an expert.?

Nothing less than we expected - excellent level of knowledge and expertise to lead us through what is a demanding and pressurised process. He inspired confidence and put us at ease.

Certainly for probate and related matters they have an excellently experienced and efficient team. The office is also very convenient, and we noted the arrangements made during the lockdowns were effective in providing the service pretty seamlessly.

Emails were always answered promptly.

Fiona Wright at TWM's Epsom office is a highly capable private client solicitor. 

Fiona's knowledge of the law surrounding probate and trusts is extremely impressive. Moreover, when it comes to advice on matters such as wills, trusts, the winding up of an estate or the tax implications of any steps one might take, at a time which can often be very sensitive for the client Fiona proffers straightforward and jargon-free explanations. 

Fiona is highly accessible, has excellent client empathy and is backed up by a superb back-office team.

Straightforward and efficient...

Friendly and efficient local family firm.

Given the current circumstances with a series of Covid related lockdowns it was business as usual in terms of communication and general handling of legal services.

Extremely helpful and very clear explanation of details.

First class service, as several times over many years.

Extremely responsive to any query we had, and made clear to us we could contact at any time if we had follow up questions. The costs were fair and reasonable and considering the potential complications of making a Will, where a blended family is concerned. Professional, efficient, sensitive service. More than happy to recommend. 

Thank you.

Ms Walkley listened to attentively and was able to feedback succinctly in the situation.

A friendly but professional service which gave me confidence in the outcome that was achieved.

We have always found Laura very approachable and helpful. My mother especially liked dealing with her.

In respect of a further enquiry concerning another matter, Miss Buckland referred us to Miss Walkley at your Guildford branch where we received an equally and excellent service.

The whole experience was good, smooth, efficient and pleasurable.

TWM's service has been excellent in every way.

Very satisfied with the thorough handling of Will and probate. For a complex Will, the fee charged was very reasonable.

Friendly and professional approach in sensitive circumstances with all appointments strictly on time. All my options were clearly explained and my comments were fully explored and acted on. I would not hesitate to recommend TWM who I have been with for a long time and the current experience was quite the best.

We were very satisfied with the performance of the firm's probate and personal tax departments. The solicitor with whom we dealt on probate matters was always efficient and courteous, making us feel that we had his full attention and understanding. All our contacts were with a managing associate, and he was excellent.

TWM offer a friendly professional service. All team members are well informed, capable and often able to deal with your query.

TWM were the quickest and provided the most detailed replies to every question raised in trusts that lay folk can understand. Very efficient indeed.

TWM has a strong private client presence across all its offices in Surrey and London and, as necessary, is therefore able to offer a seamless service to its clients. It presents a well-managed and diverse team. 

From the moment you engage with TWM as a client you know you are in capable and professional hands. TWM take great pains to explain the service it will provide, who will be the point of contact and who will act as back-up should the need arise, there are no unpleasant surprises. 

All methods of contact are offered, and the firm makes sure it is easy to contact the right person when you need to. As one would expect the firm's knowledge and application of the law is first class, leaving you feeling absolutely confident that you have received the very best legal advice for whatever your circumstances might be.

We have been in contact with TWM regarding setting up Power of Attorney arrangements and bringing our Wills up to date since 2016. All matters have been conducted in a very personal and friendly manner, as well as feeling confident of the professional advice, which has been very reassuring. I cannot comment on competitive prices but are completely satisfied with the outcome of all our contact with the firm. We will be inviting TWM to handle any future conveyancing matters.

TWM performed very professionally and put up with my constant delays and questions. The end products were made clear to me and I appreciated their professional guidance. I feel confident that I have all documents properly in place. Definitely recommend.

Timely and understandable email communications from both TWM representatives we met with.

Straightforward process to update our Wills given changed personal circumstances.

The service could not have been better.

Excellent grasp of our special requirements.

Excellent in every respect.

Allison Crossman and her team dealt with the estate of someone I was an executor for. Very efficient and personable service, always responded to queries quickly and very helpful giving plenty of advice. Thank you again.

Louisa Wilday solicitor was very helpful in sorting out my relative's probate and was at all times courteous, professional and helpful. She was clearly competent in what she did and had excellent communication skills. Throughout the process she kept me informed at every stage and I have no complaints or concerns around her practice. I would recommend her.

"Fiona Wright - very helpful, would definitely recommend the service. She explained the process. I am a very satisfied customer."

"Amazing service - thanks Tegen!"

"An efficient service with no fuss and everything explained. No problems for me."

"A very efficient service."

"My wife and I have sought advice and help from Allison for many years now. Each meeting has been most helpful in every way. Allison has the superb way of explaining matters in such a way of putting herself in "our" position seeing the pros and cons of the matter in hand from different view points !"

As someone dealing with an Estate from a considerable distance I was kept fully informed by Caroline thus making my task much easier. She was courteous, patient and efficient at a difficult time.

"Excellent advice, clear explanations, clear and detailed commentary."

"Sarah was very professional and working with her was a pleasure."

"Good advice, delivered in a friendly and accessible way."

An efficient service tailored to my needs. Expensive but worth it for something so important.

I met with Caroline this morning and she was so kind, empathetic and professional. Everything was very simple and straight forward and during this incredibly challenging time, Caroline was perfect and supportive of my needs.

If I need any further work and assistance in the future I will certainly call on TWM first.

Professionalism, advice, empathy, response times.

I was very happy with the work of Francesca and her team.

Having used TWM previously when selling my late parents' house, I was keen to use Francesca again in the purchase of a new property.

Francesca's communication and response times are extremely good.

Francesca did not simply complete the standard actions quickly and efficiently, she was also proactive in seeking advice for us with regard to issues we had not been aware of. As a result we are confident that everything has been covered correctly and actually saved us money as well!

Francesca was willing to answer any of our queries and explained things clearly.

Everything was conducted with the same professional efficiency as last time. And all interactions were again friendly and helpful.

Francesca and her staff were excellent throughout. Every query was answered promptly and all problems were sorted quickly and there was always someone to talk to when required.

I have worked with Francesca Nash at TWM during the sale/purchase of several properties - most recently during the complicated purchase of my Grade II listed barn. Francesca's meticulous attention to detail and extensive knowledge of the conveyancing legal system proved integral during what proved to be a complex and stressful transaction. Francesca is a consummate professional: reliable, diligent and responsive, and I would not hesitate to recommend her services.

We were represented by TWM solicitors in the sale and purchase of our new family home. Francesca Nash handled our account from start to finish over a very difficult period in the property market with lost of ups and downs. Francesca was absolutely amazing in her efforts and very professional, I would certainly not hesitate in recommending or using her again. Outstanding service.

Francesca Nash at TWM is brilliant. I've used her for three property purchases and sales so far and will continue to use her. She is incredibly responsive and I can always rely on her to push the other side forward to prevent the sale/purchase from stalling. Highly recommended.

100% top job would recommend to anyone. My move was not easy and TWM worked alongside my solicitor, in order to complete the purchase of property, they were professional, quick and blew my not so great solicitor out of the park. 

Even 2 years later they have once again come to the rescue with the same property and have provided me with information that my main solicitor refused to send me, without TWM and the amazing team that helped my case I would not have a roof over my head.

First class service provided by Francesca Nash and team on the sale of my flat. I was particularly impressed with being kept informed and how the enquiries/paperwork was up to speed at all times. This helped the speed of process immensely. Great experience, many thanks.

We instructed TWM for our property purchase and we're very glad we did. Francesca was professional and prompt and helped move things along when the chain stalled.

TWM has always provided an excellent service and has full understanding of the deadlines and processes required.

We always received prompt responses to any queries raised.

We were provided with an estimate of the costs prior to us signing any contract and this estimate proved to be very reliable.

No issues at all to note. We have always received a very friendly, efficient and professional service from TWM.

We have always received a very friendly, efficient and professional service from TWM from a team of people who fully understand the role and requirements of the job that they are engaged in. We were kept informed and updated at all stages on the next steps required and were notified immediately if any issues arose.

Selling your home can be so stressful and dealing with Jessica Marshall at TWM Solicitors just made it easy. Super efficient and very professional. Great communication and just a great people approach to business. Thank you Jessica.

I recently sold my leasehold property through TWM and they were incredible. I cannot recommend Jessica and Enrico highly enough. Nothing is too much trouble, and they are on top of EVERYTHING! Their understanding of London leaseholds cannot be underestimated, and this is invaluable as a vendor (especially when dealing with less than knowledgeable buyers/solicitors). TWM should be charging much more for the fantastic and competent service that they provide.

TWM Guildford dealt with the purchase of our new home. We found Enrico to be very helpful and responsive and he always answered the phone when we called, which was greatly appreciated. Jessica was really good too and came back to emails quickly and overall, TWM were great to work with and we would highly recommend them.

Would highly recommend using TWM Solicitors. Cannot thank Jessica and Enrico enough for all their hard work. They were both extremely friendly and helpful, always went the extra mile to make sure we understood what everything meant as we were first time buyers. Both of them are a credit to the TWM family.

Thank you so much for all your help and support with the buying and selling. The legal side all went very smoothly and, of course, I know that this does not happen by accident. You and your team handled everything with your customary calm competence and efficiency, and being so well looked after by someone you know and trust makes what can be a very stressful time so much easier.

I have been using Jonathan Potter at this firm for many years for all my property conveyancing needs. Happy to say we have just completed another transaction, as usual Jonathan and his team are highly professional, the transaction proceeded without any lags from our side and the reports provided were very detailed including a multiple page PDF on every risk and angle imaginable. 

I first started using Jonathan's services after he was acting for the other side of a transaction I was involved with and I noticed he was much sharper and faster than my representation at the time.

Jonathan Potter and the whole team at TWM have been brilliant throughout both the sell and buy transactions in our recent house move. Jonathan guided us through a number of unusual issues with expertise and reassurance. He and his team are also very responsive - you certainly feel like a valued client. Highly recommended.

Thank you Matthew and Jonathan - we've sincerely appreciated your help in completing our property purchase, and how responsive and capable you have both been. These things can be highly stressful, but your involvement has been nothing but positive, and we're very grateful for this!

Jonathan Potter's responsiveness, clear explanations of any complications, and just nice people to deal with.

The conveyancing for this sale was particularly complex as the property was in Trust and there were many additional aspects that needed to be covered. Laura was extremely compassionate and understanding with regard to the age of our Aunt and understood the family situation really well.

Everything was explained really clearly by Laura and she sought additional advice from the private client department, where applicable.

Laura was simply amazing - we couldn't have asked for a better solicitor to help us with this complex sale.

Laura Ricci-Walker and TWM are meticulous at applying the law and ensuring that all aspects of sale are covered.

Laura and Priya are just simply amazing. Having used them on previous remortgages, we recently used them on a house purchase. They were extremely efficient, commercial and managed the chain perfectly to meet the short completion timeline. Best of all, always on hand for a quick call if we had a query. Always thankful for their services.

Extremely efficient service any queries dealt with immediately.

Mark gave us a great conveyancing service in every way, making the process as smooth as possible. Thank you Mark!

TWM Solicitors Leatherhead have helped my family for a good number of years. From POA, Wills, House Conveyancing and finally Probate. At all times I found the solicitor in charge to be the most charming and helpful person in all aspects. Mark Stevenson (conveyancing) was extremely clear with all his advice and rapidly responded to queries which made things run as smoothly as possible.

Again I'm really happy with their service. Mark and his team have dealt with the estate of my late Mother in a very caring and professional manner inc dealing with probate. Thank you all very much.

Excellent service from Mark and his team, good communication and an experienced, calm, no-nonsense approach. Recommended.

Yes, I would, and I have already recommended a friend. Samantha and Rosie were very polite, and got to the heart of any queries without dragging the matter out unnecessarily.

Sam was incredibly efficient and helpful and we had an excellent experience with our house sale and purchase.

Sam dealt with the conveyancing on both my sale and purchase and it could not have been handled any more efficiently. At a difficult time for me, I felt well supported throughout a lengthy process where many delays were caused by my buyer's solicitors. Sam always answered enquiries in writing or by phone promptly and made everything easy to understand. All the staff I contacted were kind and helpful and I cannot recommend this service highly enough.

Amazing service from TWM Solicitors who did the conveyancing for the sale of 3 flats within a house and transfer of freehold, thank you to both Shelley and Damon who together made the process easy. Definitely the best conveyancing experience we have had and will certainly use them again! Thank you so much!

I bought and sold through TWM, it was a very long process with 2 fall throughs but throughout the time my solicitor Aasima and Seana were amazing. Emails were always answered very promptly and everything was always explained to me. I always knew where we were in the long process of buying and selling. I was prompted to write this today as I needed to ask Aasima a quick question (after completion) and the reply was immediate. This is when you know the solicitor is good. I will always recommend TWM to friends and colleagues.

I just wanted to drop you an email to say a big thank you for all your hard work on my recent sale and purchase. It was an emotional move for me for lots of reasons and your kindness, patience and brilliant service was very much appreciated! Thanks again!

Irene helped us with the sale of our house in Fulham. She was efficient and proactive throughout. I would certainly classify her as a trusted advisor. Highly recommended!

We just wanted to say a huge thank you for all your hard work and patience in our house buying process. We know it wasn't an easy ride! After a bad experience with our solicitors when purchasing our first property, we felt nervous going into this but you always made us feel reassured that we were in good hands and you definitely helped us feel more at ease throughout what was a very stressful process, so we can't thank you enough for this. We really enjoyed working with you and we will definitely be recommending you both and we have been singing your praises to everyone!

I felt supported throughout the process and I would especially like to mention Enrico for his sterling performance in what turned out to be a little tricky in part. I am happy to recommend.

Jessica has been outstanding, one of the best solicitors I have ever used. We had a very complex divorce property sale and her service/understanding was flawless at a very fair price (considering all the work). I work in the legal sector and I have not had the pleasure of dealing with such a fantastic firm. Hands down if you want people who are friendly, professional and go the extra mile, choose TWM. Thanks again for all your help Jessica.

Right from the start Aisling found details that no other solicitor I contacted noticed, such as I was a non-resident. Added to that her digging into what turned out to be a complex and painful process - it was good knowing that we were making decisions with all possible information available.

I recently went through some very tough personal circumstances and relied on TWM's finest to support me on several fronts. The personal support I received from their family law team in navigating my divorce was invaluable. Jacky and her team guided me through the process with clarity, kept me updated at every stage, and prepared me for what to expect. During such a difficult time, I was treated with humility, support, and genuine understanding. I truly felt like I had a team behind me carrying me through.

The TWM conveyancing team, specifically Priya and Deen, were phenomenal. I needed an exceptionally swift service to complete the transfer of ownership of my property into my sole name. The deadlines were incredibly tight, but the service I received from Priya exceeded every expectation. She dealt with me with humility, honesty, and speed, always keeping me informed and managing expectations, yet she still managed to surpass them all.

Without the incredible support from TWM, my personal situation would have been unimaginably harder. Because of the outstanding service I received from Jacky and Priya, I will remain a lifelong TWM customer.

House purchase and sale handled very professionally.

I have dealt with several solicitors over the years on house sales and always found that I need to constantly chase to ensure progress.

I am pleased to say that this wasn't the case with Shelley Burt of TWM. In fact on the day we needed to exchange she worked late at short notice to ensure we got the contract done. She had been responsive and helpful all through the sale process. I would thoroughly recommend.

Irene Singh is an absolute pleasure to work. She is dedicated, passionate about her work, great with communication and goes above and beyond to support. I would be very pleased if we were to collaborate together again on another transaction. As a sales progressor with many years of experience, solicitor's such as Irene are a real gem to come across!

We recently used TWM on a sale and purchase transaction. We had a really positive experience working with Shelley and Damon. They were quick to respond to any emails and answered any queries we had. On exchange and completion days they were great with communication and ensuring things move along. Great experience for us which helped a stressful process a little less so!

I am grateful for the service I received from TWM Epsom. The process of selling and purchasing is challenging at the best of times, and the work that TWM undertook for us certainly wasn't always that straightforward. However Stephen Morris and his team demonstrated their high level of experience, and I do recommend them for the great job they did for me and my family.

Wow, after going to 2 other solicitors in Wimbledon who kicked their heels and didn't get back to me, I kept chasing, etc., I talked to TWM and it was effortless. Thanks so much to Shelley in particular AMAZING! 100% recommend.

"I genuinely felt like I was held with absolutely grace and respect. This was a big sale for me and there were hurdles to overcome but the team at TWM couldn't have been better."

"Professional, friendly and timely advice and response to any queries. Excellent service - thank you."

"I would again highly recommend the team at the Leatherhead office. Mark, Nichola and Elody were all exceptional in seeing through the sale of my parents' house. Always very friendly, incredibly helpful and super efficient, they were fabulous and made a stressful time for me so much easier. Thank you all so much."

"I have used TWM Solicitors for over 20 years now and this time they continue to provide exemplary service. Su and Elody have been fantastic throughout the whole sales process. They have been clear, consistent at communicating and always happy to answer any questions or assist. They are thorough, efficient and hard working making sure every avenue is explored. 

"Thank you, Su, Elody and team. 100% recommend."

"Jonathan and Matthew have offered a brilliant service on a very difficult purchase which adversely affected my health. My parents were clients of TWM for decades and I would not go anywhere else."

TWM has always provided an excellent service and has full understanding of the deadlines and processes required.

"We received a first class service throughout the process of selling my late Mother's house. We were kept very well informed in all aspects of the sale, the exchange and completion. Both of the contacts we dealt with were polite, experienced and professional.

"I have used TWM previously and I would thoroughly recommend the company."

"I have used TWM Wimbledon (Claire Fountain and her colleagues) for multiple property related transactions over the last 10 years and I really appreciate their reliability, efficiency and regular communication throughout the process. I gladly recommend them to friends and family who have also report similarly good experiences."

"We used TWM Solicitors to move house and every day we give thanks that we did. Moving House is so stressful but they made the whole process so much easier. They were so patient helping us to sign and return documents, explaining what was happening each step of the way. Most of all we were blown away by the sheer speed and efficiency of their team, sourcing documents, searches, processing and sifting through surveys and condensing it all into an understandable report in incredible time. Even on moving day there were always on hand liaising with estate agents ensuring the smooth transfer of funds, it really was a complete service we received and I would not hesitate to recommend them to anyone moving house. Claire and her team were simply amazing."

I have recently used TWM Solicitors for the conveyancing of my late father's property. I can safely say I don't think I'll ever use another solicitor for conveyancing! They were fantastic, and I've done a few property transactions where the solicitor was hopeless. It was a time consuming sale due to waiting for grant of probate, but communication was great throughout. They were proactive in getting documents prepared given that neither my sister nor I live locally (opposite ends of the country actually, and neither of us near Wimbledon) and the transaction went ahead with very little disruption. A personal thank you to Aasima, Seana and team, you really went the extra mile. Well done TWM!

Aasima and team have been absolutely exceptional. They have helped us sell our flat and purchase a property in Wimbledon. They have been professional, committed, responsive and a real joy to work with. I could not recommend them more highly and would not use anyone else.

Professional and helpful throughout.

I used TWM Solicitors, who are tier 1, to assist with a Dispute Resolution pertaining to a Will. My initial meeting with Stuart Downey in the Guildford office was impressive, and he covered all the bases with regard to the circumstances. Subsequent communications with Stuart and Rebecca Westwood offered clear and helpful advice and direction. I was pleased that I had a positive outcome from the litigation, but even if that had not been achievable, I would still be happy to recommend TWM to others. The backroom staff were also competent, and prompt.

I contacted TWM for advice and support with a dispute regarding the estate of my late Father. Mr Stuart Downey handled my case. He was superb, always available if needed to discuss things and handled the case with a high level of professionalism and effectiveness leading to the successful conclusion of the matter. Highly recommended.