Managing Absence from Work

Objectives: to provide delegates with the practical skills to manage workplace absence effectively. To enable appropriate action to be taken to encourage a reduction in absenteeism.

Workshop details

Objectives: to provide delegates with the practical skills to manage workplace absence effectively. To enable appropriate action to be taken to encourage a reduction in absenteeism and deal with persistent absentees, including preparing for and conducting return to work interviews and investigations into absence.

Duration: Single day workshop

Programmes are agreed on a client by client basis.

Details of the subjects covered in this programme:

  • Introduction and Objectives:
    • The need to manage absence
    • Minimising absence through effective management
  • Brief Review of the Legal Framework:
    • Legal status of absence from work
    • Distinguishing conduct from capability
    • Relevant principles of unfair dismissal
    • The importance of fair procedures
  • Rights to Time Off Work:
    • Parental leave
    • Time off for dependents
    • Maternity, Paternity and Adoption leave
    • Other statutory rights to time off
  • Managing Absence in the Workplace:
    • Contractual rights – sick pay and withholding pay
    • Controlling absence – practical tips
    • Monitoring and keeping records
    • Implications of the Data Protection Act
    • Importance of confidentiality
    • Fit Notes/Medical certificates and their status
  • Return to Work interview:
    • Their importance in managing absenteeism
    • Preparing for the interview
    • Structuring questions – what information can be sought
    • Format and structure
    • Conducting the interview
  • Short Term/Intermittent Absence
    • Brief summary of the legal requirements
    • The procedure to follow
  • Handling Long Term Absence
  • The Equality Act and disabled employees
  • Conducting Investigations into Absence Prior to Considering Taking Formal Action:
    • Advance preparationStructure and format
    • Structuring questions to obtain relevant information
    • The importance of medical reports
    • Practical advice regarding the conduct of investigations
    • Conducting the interview
    • Deciding what to do next

Practical exercises will look at conducting return to work interviews and absence investigations.

If you would like someone to contact you in connection with the above, please get in touch with Anthony Wilcox, Partner in Employment Law.

Advising Employees

Our Employment Law team can advise and support employees with issues they are encountering with their work or employer.

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Our Employment Law team has substantial experience in advising employers.

Employment and HR Training

Our training workshops focus on giving delegates practical tools to manage in an effective way the day-to-day HR and employment law issues that they face in their workplace.

Employment Claims

Whether you are an employee looking to pursue a claim, or an employer being threatened with proceedings, our Employment Law team can support you and help you advance your case.

Employment Law and HR Advice

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Employment Law Glossary

Our Employment Law team has put together a glossary of terms used in employment law to help you get the best understanding of employment law.

Employment Law Pricing Information

In keeping with TWM’s ethos, our approach to fees is to be open and transparent. We like to engage with clients to offer a fee structure appropriate to the case.

Employment Mediation

At TWM Solicitors, our Employment Law team includes an accredited mediator who conducts facilitative mediation.


We offer a range of workshops to deliver specialist training for managers, supervisors and / or HR professionals.

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