Corporate Responsibility

Introduction

Our corporate responsibility programme is fundamental to our approach to being a socially responsible and sustainable business. We are committed to:

• Improving access to justice for people in need in and around the towns in which we have offices
• Making a positive impact in our local communities
• Minimising our environmental impact
• Being an excellent employer
• Volunteering at TWM.

Environmental responsibility

We are committed to measuring, monitoring and reducing our environmental impact, with the aim of achieving Net Zero by 2050.

We have calculated the carbon profile of the firm and are committed to publishing an annual carbon footprint report. Our initial Carbon Reduction Plan can be viewed here.

This work is led by our Green Team, a committee of colleagues from across the firm, established in March 2026. The Green Team’s initial focus includes:

• Calculating the firm’s carbon profile, and publishing an annual carbon footprint report from 2026;
• Developing a property sustainability register to identify opportunities for improvement across our network of offices;
• Sharing knowledge and practical guidance with colleagues on sustainable practices, both in and outside of work (we also seek to communicate the broader importance and context of environmental issues);
• Implementing a Sustainable Travel Policy; and
• Identifying additional initiatives to help us to meet our environmental goals.

Carbon reporting scope

Scope 1: Direct emissions from sources that a company owns or controls; 

Scope 2: Indirect emissions from the generation of purchased energy; 

Scope 3: Indirect emissions that occur in a company’s value chain, including upstream and downstream emissions. This includes emissions from the purchase, use and disposal of products from suppliers.

Our legal support offering

Our programme of free legal support works through a number of partner organisations:

• Surrey Law Centre: helping members of the public with their legal problems
• Guildford Citizen’s Advice Bureau
• Queen Elizabeth’s Foundation for the Disabled (QEF) – we have established an innovative free legal helpline for those who have undergone rehabilitation and life skills training at QEF. We also offer its trainees work placements and consider them for all suitable salaried vacancies.
• Discounted work for a number of UK registered charities
• Ad hoc pro bono work – the firm regularly undertakes legal pro bono work that is not part of its formal corporate responsibility programme.

Partner Charity

Since 2023, our partner charity (chosen by staff) is Dementia First.