Employment Tribunal Claims – Pricing Information

View the estimated costs for our representation of you in claims of wrongful dismissal, unfair dismissal, discrimination, breach of contract and unlawful deduction from wages.

The tables below detail estimated costs for bringing or defending Employment Tribunal claims. These all exclude VAT and any expenses we incur on your behalf and the estimates are the same whether we are acting for an employee or employer or an individual or a business.

The length of hearing in brackets refers to the estimated duration of the main (merits) hearing. Where proceedings involve more than one of the claims listed below, the price information for the claim lowest down the table will apply.

 Claim type  Simple Case  Medium Complexity  High Complexity
 Wrongful Dismissal  £8,000 to £12,000

(Hearing – ½ day)

 £12,000 to £14,000

(Hearing – ½ day)

 £14,000 to £16,000

(Hearing – 1 day)

 Unfair Dismissal  £15,000 to £20,000

(Hearing – 1 day)

 £18,000 to £25,000

(Hearing – 1 to 3 days)

 £22,000 to £30,000

(Hearing – 3 to 5 days)

 Discrimination  £18,000 to £25,000

(Hearing – 1 day)

 £20,000 to £30,000

(Hearing – 1 to 3 days)

 £25,000 to £35,000

(Hearing – 3 to 5 days)

If, in addition to any of the claims above, you pursue/defend a claim for breach of contract or unlawful deduction from wages, you must add the extra costs detailed in the table below.  This is because there is normally little, if any, overlap in the work required to conduct those claims.

The cost estimates below also apply if we represent you in a claim involving only breach of contract and unlawful deduction from wages.

 Simple Case  Medium Complexity  High Complexity
Breach of contract or unlawful deduction from wages  £8,000 to £12,000

(Hearing – ½ day)

 £12,000 to £14,000

(Hearing – ½ day)

 £14,000 to £16,000

(Hearing – 1 day)

Assumptions and estimates that apply to the Employment Tribunal prices

The Employment Tribunal price estimates in the two tables above are based on assumptions including that:

  • The documents to be disclosed and the hearing bundle do not exceed one lever arch folder each (approximately 450 pages) – larger bundles increase the time and cost involved with conducting a case by an estimated £1,500 plus VAT (at a current rate of 20%) for each 250 additional pages;
  • The witness meeting takes place on a single day at our office or within a 75 mile radius of our Guildford office and:
  • For cases lasting 1 day or less, there are no more than 2 witnesses and a witness meeting lasting no more than 4 hours – if there are more witnesses, or the witness meeting lasts longer, the increase in cost is estimated at £500 to £2,500 plus VAT (at a current rate of 20%); or
  • For cases lasting more than 1 day, there are no more than 4 witnesses and a witness meeting lasting no more than 7 hours – if there are more witnesses, or the witness meeting lasts longer, the increase in cost is estimated at £500 to £2,500 plus VAT (at a current rate of 20%);
  • There is no need to request additional information or reply to a request made by the opposing party or Tribunal;
  • It is not necessary to participate in hearings before the main (merits) hearing, except for a single telephone case management discussion lasting up to 1 hour;
  • There are no preliminary issues to determine (for example deposit orders, submissions seeking strike out, jurisdictional points) – preparation for, and attendance at, a preliminary hearing can increase the cost by approximately £2,000 to £3,500 plus VAT (at a current rate of 20%);
  • In cases involving disability, then disabled status is accepted and no expert evidence is required – the cost of addressing disputed evidence on disabled status is estimated at £4,000 to £7,000 plus VAT (at a current rate of 20%) including the cost of obtaining an expert medical report, with possible additional fees estimated at £1,500 plus VAT ( at a current rate of 20%) per day for each day that the expert must participate in meetings or attend hearings;
  • No aspect of the claim asserts personal injury;
  • Mediation is not considered appropriate – separate charges apply for any process of mediation – mediation is estimated at £1,250 to £2,250 plus VAT (at a current rate of 20%);
  • The Employment Tribunal office hearing the case is in London, Surrey, Sussex, Kent, Hampshire, Berkshire or Hertfordshire – our Partners have handled many cases at other Tribunal offices throughout the country, it is simply that we must make additional charges to address the distance – the cost of a Tribunal hearing at a more remote location is estimated to increase fees by £1,000 to £2,000 plus VAT plus the accommodation and travel expenses estimated below;
  • The main (merits) hearing lasts no longer than it is listed for – if it lasts longer or adjourns incomplete to resume at a later date, the case will require extra preparation and additional days of Tribunal attendance, typically increasing costs by approximately £2,500 to £3,500 plus VAT (at a current rate of 20%) per day;
  • A hearing is not adjourned within 1 week of the listed hearing date, causing duplicated costs;
  • Remedy is determined entirely at the main hearing – the cost of preparing for and participating in a separate remedy hearing is estimated at £2,000 to £4,000 plus VAT (at a current rate of 20%);
  • No cost applications need to be made or defended – the cost of dealing with a cost application is estimated as £2,000 to £4,000 plus VAT (at a current rate of 20%).

The price estimates detailed in the tables do not include:

  • Work outside of the assumptions detailed in the bullet points above;
  • Photocopying (25p per sheet), scanning (15p per sheet) and courier/postage costs (prevailing market rates);
  • Accommodation (typically £50 to £150 plus VAT (at a current rate of 20%) per night), subsistence and travel expenses (public transport and/or taxi charges if appropriate and/or 45p per mile plus VAT (at a current rate of 20%) when travelled by private car);
  • Travel time where the location of meetings or hearings falls outside of the radius stated (charged at our normal hourly rates); and
  • Counsel fees (typically a brief fee of £2,500 plus VAT (at a current rate of 20%) covering preparation and the first day, and £1,000 plus VAT (at a current rate of 20%) for each further day) – please see below.

The Partners in our Employment Law team are experienced Employment Tribunal advocates and conduct some hearings themselves. However, sometimes we may advise using counsel. In these cases additional fees for counsel will be incurred. The estimated fees for counsel cited above envisage junior counsel of up to 10 years’ experience, but the requirements of each case will be assessed on a case by case basis to determine whether more experienced counsel is required.  We will also consult with you to determine your own wishes. More experienced counsel will command higher fees. When we instruct counsel, we will usually arrange for one of TWM’s junior fee-earners to be present at the hearing.

Employment Tribunal key stages and timescales

Key stages:

  • Taking instructions and reviewing the case papers;
  • Early conciliation and pre-claim negotiations;
  • Preparation and filing of claim (ET1) or defence (ET3) as well as reviewing the other party’s claim or defence;
  • Preparation of (if claiming), or consideration of (if defending), a schedule of loss;
  • Participation in any ACAS conciliation or other settlement discussions;
  • Disclosure by preparation and service of list of documents with copies
    Preparation of witness evidence by attending a witness meeting and drafting witness statements;
  • Agreeing and preparing a joint bundle of documents;
  • Preparation for hearing, including the preparation of any list of issues, chronology and submissions;
  • Employment Tribunal Hearing and remedy;

Our price estimates are based on these key stages. If a case concludes without some of these stages being reached, for example, due to settlement, this may reduce the cost of the case.

Timescales:

  • If settlement is achieved before proceedings are commenced, then the case may be concluded within approximately 8 weeks.
  • If proceedings are commenced, settlement may be achieved at any time, but typical timescales for a case reaching the main hearing after submission of the claim is as follows:
  • Cases listed for a hearing of one day or less – 6 to 9 months;
  • Cases listed for a hearing in excess of one day – 9 to 15 months.
  • If the outcome requires a separate remedy hearing, this typically adds an extra 3 months.

Key Contact

Andrew Peters

Partner and Head of Employment Law

Anthony Wilcox

Partner in Employment Law

Here’s why you should choose our team

Comprehensive expertise in employment law – from drafting new contracts and day-to-day HR advice to pursuing or defending Employment Tribunal claims.

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Meet the team

FAQs

Below are some questions that we are frequently asked by clients who require advice on Employment Law

What is discrimination?

Legislation makes it unlawful to treat an employee less favourably on specific protected grounds, which are known as protected characteristics – these are age:

  • Age
  • Disability
  • Gender re-assignment
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation.

 

Discrimination can be direct or indirect and in the case of disability, there is additional protection for discrimination arising from a disability and a legal duty to make reasonable adjustments. In some instances, but not all, conduct that might otherwise be discriminatory can be lawful because it is considered to be legally justified.

Discrimination includes harassment and victimisation if it involves a protected characteristic.

Is there a minimum period of employment that must be worked for a claim of discrimination to be brought?

There is no minimum period of employment needed to bring a discrimination claim, and claims can be pursued in respect of recruitment processes or post-employment treatment as well as with regard to employment.

Is liability for discrimination unlimited?

Yes, awards for discrimination are unlimited. They are based primarily on an award for injury to feelings and compensation for losses, although other forms of award can be made including aggravated damages and damages for personal injury.

Who is usually liable for acts of discrimination?

Although liability usually rests with the employer of the people responsible for the discriminatory act, the individuals themselves can be personally liable for some discriminatory acts.

Who qualifies as being disabled?

The definition of disability in the Equality Act 2010 states that it is a physical or mental impairment which has a substantial and long-term adverse effect on the person’s ability to carry out normal day-to-day activities. This is a definition applied by a judge based on the evidence rather than being a medical assessment.

Individuals with cancer, multiple sclerosis and HIV qualify as disabled from the time of diagnosis.

Other progressive conditions qualify as disabilities with immediate protection once the condition has some effect on the ability to carry out normal day to day activities providing the effect will become substantial in the future.

What does an employer’s duty to make reasonable adjustments in respect of a disability entail?

Where a provision, criterion or practice places a disabled person at a substantial disadvantage compared to those who are not disabled, the employer must make reasonable adjustments to avoid the disadvantage. Since adjustments must be reasonable, scrutiny of proposed adjustments is important.

Although it is the employer’s duty to identify and implement such adjustments, in practice, the employee and employer should work together, often seeking medical advice, to identify what adjustments are appropriate and achieve the best outcome for all concerned.

Every situation must be individually assessed, but common adjustments include:

  • Adjusting premises or equipment
  • Altering working patterns/arrangements
  • Re-allocating duties
  • Providing mentoring and/or assistance
  • Changing performance targets
  • Re-deployment.

What is a contract of employment?

Every employee has a contract of employment. It is formed when the parties reach the stage where terms of employment have been offered and unconditionally accepted with the intention of entering an employment relationship. The law expects that the terms of employment are set out in a written statement, with the document setting out the principal terms provided to the employee by no later than the first day of employment.

What is in the written statement of employment terms?

The principal terms that must be provided in writing by no later than the first day of employment need to include, among other matters, the following:

  • The employer’s name
  • Job title
  • Details of pay
  • Hours of work
  • Place of work
  • Holiday entitlement
  • Length of contract
  • Details of probation
  • Benefit entitlement
  • Training requirements
  • Length of continuous service.

 

Information must also be provided about sick pay entitlement, paid leave (other than holiday) and notice, but this written information need not be in the principal statement.

In addition, the employer must also provide in writing details of the disciplinary and grievance process and pension entitlement, as well as whether any collective agreement affects the employment.

When should a written statement of employment terms be provided?

It is best to provide the written statement of employment terms when employment is offered. The statement will cover the obligatory content, but also cover other issues important to the employment relationship. Providing this written statement when the offer is made results in the content forming part of the employment contract ultimately agreed.

Ensuring that content in the written statement forms part of the legal contract can be important to both the employee and employer alike. For an employee, this may be important when agreeing bonus or commission provisions. For an employer, this may be important when seeking to agree post-termination restrictions or confidentiality provisions.

What are post-termination restrictions?

Employers wishing to protect their business against unfair competition from former employees use post-termination restrictions. These primarily apply after the employment ends and they supplement and extend basic restrictions that the law implies.

Typically, such measures include provisions to prevent:

  • Soliciting business from former client/customers
  • Dealing with former customers/clients
  • Operating competing business either generally or in a restricted area
  • The misuse of categories of confidential information
  • Poaching staff.

To be enforceable, the restrictions must only go so far as is reasonably necessary to protect legitimate business interests and must be in line with what the law permits.

Is it easy to change employment contracts?

The starting point is to check the relevant contract for terms reserving the right to make the desired change. If found, the employer can seek to rely upon this, but must still exercise the provision in a reasonable manner. This includes consulting with the employee to identify potential issues and solutions, as well as ensuring sufficient advance notification of the change.

Even if the change is permitted, care must be taken if the employee faces difficulties owing to their personal circumstances. The employer must act reasonably to avoid breaching the implied duty of mutual trust and confidence and must also take care if the employee raises an issue linked to a protected characteristic since making the change could be discriminatory.  For example, problems with childcare could involve indirect sex discrimination, whilst issues managing a medical condition could involve disability discrimination.

Where the employment contract does not provide the required flexibility, the employer will need to vary the terms using the correct formal process.

What is the formal process to change contracts?

The employer starts by consulting with each employee (assuming a trade union is not recognised), discussing the proposed change and the reasons. The employer needs to identify any issues for the employee, including any that may be linked to a protected characteristic covered by the Equality Act 2010.

The employee may agree the variation, but if not, the employer either needs to revise the proposal to win agreement or look to impose the change.

An ACAS Code of Practice is being introduced, mirroring much of the existing process, and the ACAS guidance should be followed.

However, in overview, the process involves the employer seeking agreement from as many employees as possible and exhausting consultation with the others. Following this, notice of dismissal is served on those who fail to agree without appropriate reason. Additionally, employees given notice of dismissal are offered a final opportunity to accept the varied contract and remain in employment.

Employers must also proceed with caution because the dismissed employees could claim unfair dismissal if they have two or more years of continuous employment. To successfully defend this claim, the employer must be able to evidence compelling reasons necessitating the contractual change and show that it followed a reasonable procedure.

In addition, when proposing contract changes and envisaging dismissal if agreement is not secured, every employee in the process is considered to be a ‘proposed dismissal’.  Collective consultation must be conducted, in addition to consulting with individual employees, if the number of proposed dismissals at an establishment (which can mean part of a business) in any 90-day period totals 20 or more. Collective consultation is conducted with a recognised trade union or elected employee representatives and requires that prescribed information is provided and discussed. The collective consultation process must last for at least 30 days, rising to 45 days if there are 100 or more proposed dismissals. Failing to collectively consult potentially renders dismissals unfair, with the remedy that involves, plus it can also result in a protective award of up to 90 days’ pay per affected employee.

Do I need policies and procedures to accompany the employment contract?

All employers should have a disciplinary and grievance procedure since these form part of the information that an employer must provide under the Employment Rights Act 1996. Employers also need to have in place suitable measures to deal with health and safety and data protection obligations.

Regardless of an employer’s size, it is prudent to have several other policies and procedures to outline to employees what your expectations are and what procedures should be followed. Examples include a Discrimination, Harassment and Bullying Policy; an Information Technology Policy (including social media); and an Absence Notification Procedure and Capability Procedure.

As employers become larger, the number of policies and procedures required will increase and they may be consolidated in an employee handbook. At this stage, additional content is usually developed, for example, an Alcohol and Drugs Policy; a Home-working Policy; a Time Off Rights Policy; and a Whistleblowing Policy – a handbook will typically cover a wide array of further topics to set standards for the workplace.

An employer’s policies and procedures are generally reserved as non-contractual to enable the content to be evolved as the business changes. The same position is adopted in employee handbooks, but handbooks may also contain a small contractual section that supplements the content of each employee’s own written statement of employment terms.

What is a redundancy?

Although a redundancy only technically arises where a definition in the Employment Rights Act 1996 is met, in essence, redundancy arises when an employer’s need for a job no longer exists, work moves to a different location, or an employer needs a reduced number of employees.

What does a fair redundancy procedure involve?

Employers must conduct the redundancy process in a fair manner otherwise any dismissed employees with two years continuous employment will be able to challenge the fairness of their dismissal. The redundancy process must involve genuine consultation, objective selection (where appropriate) and consideration of alternative employment.

Where 20 or more dismissals are proposed at an establishment in a 90-day period, then collective obligations also arise, along with a duty to notify the government using an HR1 form.

If an employee has two continuous years of employment, they will normally be eligible to receive a statutory redundancy payment. Some employers enhance this or offer payments to employees who might not otherwise qualify but will usually require a settlement agreement as a condition of payment.

What does objective selection mean?

Keeping redundancy selection free from discrimination is best achieved using objective non-discriminatory criteria, generally focussed upon the competencies required for the roles remaining.

Employers must take particular care when handling redundancies because while seeking to avoid discrimination against one employee, it is easy to inadvertently discriminate against another. Below are some examples of discrimination featuring in redundancy selection:

  • If an employee is selected for redundancy because of, for example, their race, then the decision will constitute direct discrimination.
  • If a female employee is selected because, for example, she has childcare responsibilities restricting her ability to work overtime, then this decision is likely to constitute indirect discrimination because the employer is imposing a requirement placing women (who statistically speaking are predominantly the primary carers) with children at a particular disadvantage. An employer can only defend such a criteria if it is a proportionate means of achieving a legitimate aim.
  • Taking into account disability absence (or for that matter maternity absence) in redundancy selection is likely to render the process discriminatory.

Legislation supplements these general principles with special rules obliging employers to take specific steps to correct disadvantage. For example, an employer must make reasonable adjustments to remove substantial disadvantage faced by disabled employees, which could mean adjusting a vacancy available for an employee facing redundancy to remove disability related difficulties, such as changing working hours or providing support to enable certain duties to be performed. Additionally, there are special rights for employees facing redundancy who are pregnant or are taking, or have taken, maternity, adoption or shared parental leave.

What special rights exist when seeking suitable alternative jobs for redundant employees who are pregnant or are taking, or have returned from taking, maternity leave, adoption leave or shared parental leave?

There is special protection that means qualifying employees are entitled to any suitable alternative vacancy in preference to other employees if their role becomes redundant.

For pregnant employees, this protection begins once they have notified their employer of the pregnancy and continues until 18 months have passed since the date of childbirth.

For those taking Adoption Leave, the protection is provided throughout the period of statutory leave and then following the return to work until a period of 18 months has passed since the child’s placement or the date that the child entered the UK, as applicable.

For those taking Shared Parental Leave, then if they are taking 6 or more consecutive weeks of statutory leave, but not taking either Maternity Leave or Adoption Leave, then the protection is provided during the Shared Parental Leave and until a period of 18 months has passed since the child’s birth or since the child’s placement or the date that the child entered the UK, as applicable.

What happens if an employer goes further than necessary and favours an employee because of a protected characteristic?

This can constitute discrimination. This potential pitfall is best illustrated by Eversheds Legal Services Ltd v De Berlin, where a male employee was found to have suffered discrimination when selected for redundancy in preference to a female employee on maternity leave. One of the selection criteria assessed the time taken to secure payment for each employee’s work. The male employee was assessed based upon his results, while the female employee received maximum marks because she had been absent on maternity leave.  The Court emphasised that special treatment designed to avoid discrimination, must not favour an employee beyond what is necessary to compensate for the disadvantage. By elevating the female employee too far, the employer committed an act capable of amounting to sex discrimination – the male employee suffered less favourable treatment due to his gender. The Court considered that the employer should have found a less discriminatory way of removing the maternity leave disadvantage, for example, by measuring the performance of both employees at an earlier date when they were on an equal footing.

What is a settlement agreement?

A legal document drafted to agree the settlement of possible employment claims and provide a clean break. To be valid, the employee must receive advice from a solicitor or from another legally prescribed professional. Some employment claims can only be settled using a settlement agreement or through ACAS conciliation.

What payments will a settlement agreement typically include?

A settlement agreement will normally provide for the payment of monies owed to the employee up until the termination date, including salary, commission, bonus, and any payment due in respect of accrued but untaken holiday and unserved notice. The agreement will typically record any termination payment, which in redundancy situations may include a statutory redundancy payment. There will also usually be a contribution towards the employee’s legal fees associated with taking advice on the agreement.

What other provisions are often seen in a settlement agreement?

Although settlement agreements vary, many feature similar content. The agreement will specify the date employment is to end and set out the payments to be made, with the employee usually expected to give an indemnity in respect of tax and employee national insurance. Many agreements will also contain provisions addressing:

  • The continuation or cessation of benefits
  • Commitments regarding confidentiality of the agreement itself and in relation to employment
  • Commitments not to make derogatory comments
  • Obligations to adhere to existing post-termination restrictions
  • Details of any agreed reference to be given.

What is unfair dismissal?

The claim considers whether the employer had one of the five legally fair reasons for dismissal, and whether the dismissal was conducted using a fair procedure.

If the dismissal is for one of a number of prescribed reasons (for example, health and safety, trade union involvement, pregnancy, whistleblowing), then it will be automatically unfair.

Usually, employees must have two years’ continuous employment to claim unfair dismissal, although when dismissals occur in certain prescribed circumstances, this two-year qualification period will not apply.

What is wrongful dismissal?

When an employee is dismissed without receiving the appropriate notice or payment in lieu of notice.

Why appeal against dismissal?

An appeal against a decision to dismiss promises the possibility that the employer will reconsider and reverse the dismissal. Appeals are also encouraged since, in some circumstances, awards for successful claims of unfair dismissal can be subject to reductions of up to 25% if a right of appeal has not been pursued.

What is the effect of a successful appeal?

The Court of Appeal decision in Roberts v West Coast Trains Ltd and subsequent cases, have developed a clear principle that when an employer decides an internal appeal against dismissal in favour of an employee, this revokes the dismissal. The effect is to erase the dismissal and the employment relationship is treated as if it had existed throughout.

Although the cases have involved contractual appeals, it is likely that the contractual status of the appeal process makes little difference.

What are the implications of the dismissal vanishing?

The implications of erasing the dismissal are significant. The employee can no longer claim unfair dismissal – there is no longer a dismissal. However, there is usually an entitlement to back pay.

The employee may respond by resigning to pursue a claim of constructive unfair dismissal based upon the employer’s conduct, since the history of what has taken place is not erased. If so, the employee will be responsible for establishing that there has been a fundamental breach of contract that justifies resigning and treating themselves as constructively dismissed and that dismissal will then also have to be accepted as unfair by an Employment Tribunal if the employee’s claim is to succeed.

When does a successful appeal against dismissal take effect?

The case of Salmon v Castlebeck Care (Teesside) Ltd decided that upholding an appeal has the effect of erasing the dismissal without the need for an express direction to reinstate. This becomes effective as soon as the appeal is decided, which means that the dismissal can be erased before the employee is told.

What is maternity leave?

Maternity leave is an entitlement to take up to 52 weeks of statutory leave in connection with childbirth. The two-week period following the birth is referred to as compulsory maternity leave. An employee may be entitled to pay in respect of some of the maternity leave period, either based upon their contractual terms or by receiving statutory maternity pay.

What is the entitlement to statutory maternity pay?

Qualifying employees are entitled to 39 weeks of statutory maternity pay. The first 6 weeks are paid at 90% of pay, with the remaining 33 weeks at the prescribed statutory maternity pay rate.

What is adoption leave?

Employees who adopt children under the age of 18 have similar employment rights following the adoption to those available to employees in respect of pregnancy and maternity.  One adoptive parent (which may be either parent) may take up to 52 weeks of adoption leave. An employee may be entitled to pay in respect of some of the adoption leave period, either based on their contractual terms or by receiving statutory adoption pay.

What is paternity leave?

Paternity leave is available in respect of newly born or adopted children and can be taken by the parent who does not take maternity leave or adoption leave. It permits a period of 2 weeks of leave to be taken within the first year following the birth or adoption. This leave may be taken as two separate weeks during that period.

Qualifying employees are entitled to receive payment at the statutory paternity pay rate.

What is shared parental leave?

Shared parental leave (not to be confused with unpaid parental leave) is a form of leave that commences when a person taking maternity or adoption leave chooses to share part of that remaining leave with a qualifying person, such as a spouse or partner.  Once the appropriate steps are taken, the maternity leave or adoption leave ceases and both parents move onto shared parental leave. This leave can be taken by each person in a continuous or in up to 3 separate intervals.  The parents may opt to take the time off at the same time or different times.

Qualifying employees are entitled to receive payment at statutory rates.

What is unpaid parental leave?

Unpaid parental leave (not to be confused with shared parental leave) permits both parents to take up to 18 weeks of unpaid leave in respect of each child they have aged under 18 years old. To qualify, an employee must have one complete year of service and be named as the parent in the birth or adoption certificate. Up to 4 weeks of this leave per child may be taken by each parent in any year.

What is parental bereavement leave?

Parental bereavement leave permits bereaved parents of a child who dies under the age of 18, or who suffer a stillbirth after 24 weeks of pregnancy, to take up to 2 weeks of leave from their employment within 56 weeks commencing with the date of the child’s death. The leave may be taken as a single 2-week period or as 2 separate 1-week blocks of leave.

Whilst leave is a right available from the beginning of employment, there is only an entitlement to pay after 26 weeks of continuous employment. Payment is at the statutory right in place at the time.

What is carer’s leave?

Carer’s leave entitles an employee to unpaid leave to arrange or provide care for a dependant with a long-term care need.  The right is available from the commencement of employment and an employee is entitled to take 1 week of carer’s leave in a 12-month period, which may be taken in half or full day increments or as a single 1-week period.

Who is considered to be a dependant?

A dependant is defined as:

  • A spouse, civil partner, child or parent of the employee
  • Somebody who lives in the same household, but is not a boarder, employee, lodger or tenant of the employee
  • Reasonably relies on the employee to provide or arrange care.

What is a long-term care need for the purposes of carer’s leave?

A long-term care need means that the dependant either:

  • Has an illness or injury (physical or mental) that requires, or is likely to require, care for more than 3 months
  • Has a disability under the Equality Act 2010
  • Requires care for a reason connected with old age.

Can I take time off work for an emergency involving a relative or dependant?

An employee is permitted to take reasonable unpaid time off work to deal with situations involving dependants and certain other people. The statutory right permits time off to provide assistance in various circumstances, including where there is unexpected illness or injury (including a child taken ill at school), a need to make care arrangements or in the event of death.

There are limited rights to time off where a person is not a dependant but relies on the employee to arrange the provision of care.

What changes may be requested in a flexible working application?

At any time after employment commences, an employee may apply for changes to any of their contractual terms relating to:

  • Hours of work
  • Times of work
  • Place of work.

Examples include seeking part-time hours, homeworking, hybrid working, compressed hours or term time working.

What are the grounds for refusing a request for flexible working?

The permissible reasons for refusing a flexible working request are:

  • The burden of additional costs
  • Detrimental effect on the ability to meet customer demand
  • An inability to re-organise work amongst existing staff
  • An inability to recruit additional staff
  • Detrimental impact on quality or performance
  • Insufficient work during periods when the employee proposes working
  • Planned structural changes.

However, it is not sufficient to simply attribute refusal to one of these grounds, an employer must be able to substantiate the reason given if challenged.

Additionally, where the request involves a protected characteristic, an employee may be able to challenge refusal of the request under the Equality Act 2010 and the employer will need to be able to evidence that refusal is a proportionate means of achieving a legitimate aim otherwise it risks a finding of discrimination.

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