About us
TWM Solicitors is one of the largest legal practices in Surrey, and a leading law firm in the Southeast, with a strong history and heritage. Our specialist teams undertake the full spectrum of legal work, providing quality, practical and cost-effective solutions to individuals, businesses and other organisations. Central to our approach is a commitment to delivering the highest level of client service, working collaboratively across teams and delivering a progressive and modern approach to problem solving. The firm has been independently recognised for excellence by The Legal 500 and Chambers and Partners.
With an emphasis on creating an inclusive and supportive workplace and excellent work life enrichment, TWM genuinely cares about its people, their learning and development and career progression.
Purpose of the department
Our focus is on providing outstanding client service, through expert, clear advice and assistance with Private Client matters, delivered in a professional and engaged way that leads to high levels of client satisfaction. We work together at all levels of our team to create a supportive and pro-active environment to achieve this.
Role overview
You will work closely with the Partners and Deputy Head, assisting with strategic direction, technical expertise, client service, business development, management and contributing to the firm’s overall growth strategy.
How you will make an impact
Key tasks, duties and quality standards:
- To assist the department as a whole in meeting its fee earning targets by providing help regarding advice and assistance to clients of the department as well as other departments of the firm.
- Conduct of matters on behalf of clients.
- Maintain their client/referrer base and practice/following and continue to develop it, in a manner consistent with the firm’s values.
- Demonstrate an understanding of the business of the firm, particularly that beyond the particular team/department in which the individual works.
- Consistently demonstrate willingness and aptitude to help those outside the individual’s own practice area, and to take part in management, marketing and practice development activities at a firm, department and office level.
- Where appropriate, demonstrate good management skills in terms of supervision of junior staff and delegation of work.
- Show initiative in terms of practice development.
- Always “go the extra mile” for colleagues, the firm and its clients.
- Demonstrate a high level of commercial awareness.
- Financial control with particular regard to cash-flow control through collection of monies on account and billing procedures.
- To assist during the absence of other fee earners.
- Carry out work outside of normal hours where the work requires this.
- Travel to client meetings both in and outside the UK when required.
- Assist with formulating and advancing internal procedures.
- Promote good file management.
- To maintain professional knowledge base including attainment of annual CPD points.
Other
- Act in accordance with TWM Solicitors’ core values (TWM Cares) at all times.
This role will be based at our Guildford office, with travel to other office locations as required. The Private Client department has a presence in all the firm’s office locations: Epsom, Guildford, Leatherhead, Reigate and Wimbledon.
To be successful in this role, we are seeking the following
Qualifications
A good honours degree followed by LPC, training contract and PSC /or a good honours degree followed by SQE and qualifying work experience/ or a good honours degree with CILEX to Fellow level, LPC and PSC, and admitted by SRA as a solicitor.
Essential personal qualities, skills and abilities
- Demonstrates a very high level of technical competence in the chosen area of law (and a sufficient understanding and awareness of all relevant areas of law as appropriate), with no need for supervision in their area of specialism.
- Has the confidence of all Partners and colleagues in terms of the handling of referred work, including as to quality of advice, quality of service levels, promptness of work done, and levels of fees charged.
- Achieves or exceeds targets appropriate for a Senior Associate in respect of chargeable hours, fees, recovery rate, lock-up and non-chargeable time and is either achieving, or working towards achieving, targets for a Salaried Partner. Possibly looking to progress further.
- Has successfully established, developed and maintained a client/referrer base and practice/following of their own in a manner consistent with the firm’s values.
- Demonstrates an understanding of the business of the firm, particularly that beyond the particular team/department in which the individual works.
- Consistently demonstrates willingness and aptitude to help those outside the individual’s own practice area, and to take part in management, marketing and practice development activities at a firm, department and office level.
- Where appropriate, demonstrates good management skills in terms of supervision of junior staff and delegation of work.
- Has shown initiative in terms of practice development.
- Is a consistent and clear advocate of the Firm and its values, both internally and externally.
- Will always “go the extra mile” for the colleagues, the firm and its clients.
- Demonstrates a high level of courtesy and respect in dealings with all colleagues, including Central Management, Finance, IT, HR and Marketing and clients/key business introducers.
- Demonstrates a high level of commercial awareness
- Well-developed interpersonal, social and communication skills including an appreciation of the vulnerability of some of our clients, both generally and also specifically at distressing times.
- Sound training
- Ability to work effectively as part of a team
- Ability to work effectively under pressure
- Computer literate with an ability to develop its use in own functional area
- Enthusiasm and commitment
- A sound knowledge of your responsibilities as a solicitor including in the following areas:
– Rules and principles of professional conduct
– Client care
– Conflicts of interest
– Confidentiality
– Relations with third parties
– Relations with other solicitors
- Specialist area knowledge
- Regulatory and compliance procedures
- Client following
Desirable knowledge, skills and competencies
- Prior knowledge of Practice Evolve or other office management systems
- Good online research skills
Our benefits and rewards
Financial
As well as offering you a competitive salary, at TWM you will also benefit from:
- Annual salary review
- Annual bonus scheme
- 5% employer pension contribution
- Death in Service benefit of 4 x salary
- Interest free season ticket loan
- Paid professional memberships
- Long service rewards
Health and Wellbeing
At TWM we enjoy coming to work, not just to be with our colleagues, but also because we feel supported even through difficult times. You will receive:
- Private medical cover
- Life Assurance of 4 x salary
- Company sick pay
- Cycle to Work scheme
- Employee Assistance Programme
- Health and Wellbeing initiatives
- Regular socials
Work Life Enrichment
Yes, we enjoy coming to work and it’s even better if we can fit our work around the demands of everyday life, so we are keen to provide the following:
- 25 days holiday plus Bank Holidays
- Enhanced maternity/paternity leave, shared parental leave and adoption benefits
- Flexible/hybrid working
- Sabbaticals
- Study Leave
Learning and Development
TWM is only as good as its people and we want you to be the best you can be, so we will help you to develop and grow with the company by offering:
- Annual Performance Reviews
- Personal Career Progression Plans
- Extensive CPD programme
Contact us
If you are interested, please send your CV and covering letter to jobs@twmsolicitors.com.
TWM Solicitors (www.twmsolicitors.com) is an Equal Opportunities Employer.
No agencies please
