Josephine is a Paralegal in the Dispute Resolution team at TWM Solicitors, specialising in all aspects of residential landlord and tenant disputes as part of the Property Litigation team. She advises a broad range of clients, including estate agents, private individuals, tenant management organisations, and the firm’s property clientele, on tenancy issues and disputes such as:
- Evictions and repossessions
- Notices to terminate a tenancy
- Abandoned property
- Possession proceedings
- Disrepair claims
- Rent arrears
- Service charge and ground rent arrears
- Tenancy deposit disputes
- Trespass, service occupancy, and breach of tenancy condition notices.
Josephine works with both landlords and tenants and has experience in landlord and tenant litigation from multiple perspectives, including her previous work for a registered housing provider. Her role covers all aspects of her work, from advising on legal rights and negotiating settlements to handling contested court proceedings and property tribunal claims. She is committed to delivering practical, cost-effective solutions while understanding the human element of her clients’ situations.
Expertise
With over 10 years’ experience in housing management and landlord-tenant disputes, Josephine provides advice on rent arrears, abandoned properties, compliance with tenancy deposit regulations, property disrepair, and out-of-court settlements. She also undertakes advocacy in court hearings and tribunal proceedings, helping clients achieve effective resolutions to their disputes.
Josephine is a Graduate of the Chartered Institute of Legal Executives and a Trainee CILEX Lawyer. She is based in the Wimbledon office but can handle matters across England and Wales.
Work highlights
- Provided mediation between parties at court – the opponent dropped their counterclaim for damages of £10,000 against a claim for possession by accepting an apology on behalf of the client.
- Represented client at a hearing where the tenant accepted to drop her defence of the claim by giving six weeks to vacate with no order for costs and no enforcement if she voluntarily vacated at the date given by the court.
- Agreed termination of a tenancy for £20,000 compensation where we acted for the tenant. All the tenant’s demands were accepted including an extra five days in the property and payment of our legal fees, obtaining compensation and costs from the freeholder/landlord for a leaseholder’s uninhabitable property when the freeholder denied liability.
